Table reservation system: every reservation in one floor plan

What a good table reservation system must be able to do

A table reservation system stands or falls with the floor plan: it has to know your tables, areas and capacities and place every reservation automatically on a free time slot and a suitable table. You decide how long a table stays occupied, how many guests may book online per time slot and when online booking closes — and the system sticks to it, even at half past seven on a Saturday evening.

Just as important is the view of your occupancy: in the day view you see at a glance which tables are occupied when, where gaps can still be filled and when things get tight. Reports show you which days and times run strongest — an honest basis for staff planning and purchasing.

And because every empty table costs money, automatic confirmations and reminders are part of the package: your guests get their reservation confirmed instantly and are reminded before their visit. That noticeably reduces no-shows — without anyone on your team chasing guests by phone. A waitlist additionally catches what would otherwise be lost.

More on the technology behind it: reservation software for restaurants

Online and phone reservations together in one system

Everyday restaurant life is hybrid: some of your guests reserve online via your website, your profile or Google Search — the rest call or simply walk in. A good table reservation system treats both equally: phone reservations are entered in seconds, walk-ins are placed on a free table with two clicks.

The result is a single, reliable overview instead of notes, answering machine and paper book side by side. Double bookings are impossible because online and offline write to the same floor plan — and your whole team sees the same status on every device, at the counter just as in the office.

That is handy for your guest database too: whether a guest reserves online, calls or simply walks in — their reservation history collects in the same place. On the next call you see right away when the guest last visited, which preferences are noted and whether they have ever failed to show up.

How to send your paper reservation book into retirement

What does a table reservation system cost?

With VidiReserve you pay a fixed monthly price based on business size: from €12.90 per month for up to 5 online-bookable tables, tiered up to €99 for unlimited tables. There is no commission and no cost per reservation — and all features are included in every plan, from the smallest to the largest.

Pay yearly and you only pay 10 monthly prices, and thanks to the price guarantee existing customers keep their price permanently. You can try everything first: 30 days free, no credit card, no automatic renewal.

All plans and prices at a glance

Frequently asked questions