Help center
Partner app & devices
With the VidiReserve app you keep your business under control on the go: new reservations, messages and the day overview arrive right on your smartphone. The app is free for iPhone and Android.
Install the app & sign in
Download the VidiReserve app from the Apple App Store or Google Play.
- Open the app and sign in with your usual backoffice account.
- Enable Save login so you do not have to enter it again at every start.
- If you like, unlock sign-in via biometrics (Face ID or fingerprint).
Event bookings in the list
When a reservation belongs to an event, the app shows this directly: from version 1.0.5 the event name appears with 🎉 in the booking list and on the detail screen. Older app versions show Event: <event name> before the internal note instead. The hint is added automatically and never changes your stored notes.
Push notifications
The app notifies you by push about new reservations and incoming guest messages. Allow notifications at first start so you do not miss anything. Whether a message was delivered you can see later in the device management.
Device management
Open Settings → Devices. There you see all registered devices with the user, platform (Apple or Android), status (active or revoked), last activity and the result of the last push notification. The log below helps you trace, in case of doubt, whether a notification arrived.
If a device is lost or an employee leaves, its status changes to revoked so it no longer receives notifications. A new sign-in registers the device again automatically, so you never have to add devices by hand.