Help center
Profile & photos
Your profile is the public face of your business: it feeds your guest page and the preview that appears on Google and in shared links. A complete profile with good photos builds trust and brings more bookings. Allow about ten minutes.
Completing your profile
Tip for first-time setup: with Search your business on Google you can adopt your business from Google Search — name, address, phone and (where available) opening hours are pre-filled automatically. Everything stays freely editable afterwards. If the search is not available, simply enter the details by hand.
Open My Restaurant → Profile & Contact. Here you maintain the name, description, cuisine type and price range. The description appears on your guest page — describe the atmosphere and what you offer in a few sentences. All text fields can also be maintained in English via the "EN" button.
Address & contact
Enter street, postal code and city — the address is required and provides the "Open in Maps" link. Add phone, email and website, plus optionally a separate notification email that new reservations are sent to. In the "Legal" block you store your imprint and company details.
Appearance: your colors in one place
You set the colors of your business under Settings → Appearance. The page has two cards — brand color and email colors — and one shared save button. If the brand color cannot be used, the page marks the field and saves nothing, not even the email colors. Your profile and the messaging settings link here with "Colors: Appearance".
Brand color
Pick a color with the color picker or type it as a hex value in the form #RRGGBB.
Next to it you see a sample button and the contrast ratio against white — values of 4.5:1 and
above read well for text.
This color is the default for all four widgets: reservations, events, vouchers
and group requests all start with it, and the embedded forms on your website use it as well. Your
public business page and the voucher checkout also show buttons,
selections and highlights in this color; navigation and footer keep the VidiReserve design. If the
color is very light, we automatically use dark text on it and a darker shade for text on white.
Leave the field empty and the platform color #C0392B applies, and your public pages
look as before.
If several widgets sit on the same page of your website, each keeps its own color.
The same card holds the widget size: Small, Normal or Large. It is the default for every widget, including those already on your website — there is no need to replace the code there. Individual widgets can differ in the configurator; see Widget size.
Date picker layout
The same card lets you choose how your guests see the dates of a series of dates — in the widget, in the booking form and on the event page. The drop-down list (default) shows every date compactly in a list on a single line. Date cards show each date as a card of its own with date, time and a colored hint at the free spots, side by side in a strip to scroll through; on phones, date cards also appear as a list, one below the other. The date list shows the same cards one below the other, one per row — at any width. How many cards show at once (eight by default, or all) is set for date cards and the date list in the field below — the rest folds out under “Show all … dates”. By month lists every date as a link, grouped by month — if they all share the same time, it appears once above the list; with the switch below, it shows only the next month and further months fold out. The fields below the layout only appear for the layout you chose. The preview below the fields shows every change right away on a sample series in your brand color — as desktop or mobile, switched with the buttons next to the heading; nothing is saved until you press the button. More under A series of dates on your own website.
Email colors
Your emails to guests use the primary and the accent color. The HTML layout of your emails and the preview stay under Settings → Messages.
Your own terms & consent at booking
Under My Restaurant → Profile & Contact, in the "Legal" block, you store a
link to your terms and conditions — a complete web address starting with
https://. The link then appears on your guest page and in the legal notice.
Right below it sits the switch "Guests must accept my terms when booking". When it is on, every public booking form shows a required checkbox above the submit button reading "I accept the terms and conditions of <your business>", linking to your terms — on your guest page, in the reservation widget, on the event page and in the event widget. Without the tick, no booking is created.
For every booking created that way we record the time of consent and the terms address that applied at that moment. You see both in the booking detail view and in an event's participant list; the booking confirmation sent to the guest names the link as well.
Photos & primary image
You manage photos under My Restaurant → Media Gallery. Upload images via drag & drop or the picker button.
- Use the star icon to set an image as the primary image — it serves as the preview and cover image (including for Google and shared links).
- Use the eye icon to toggle a photo into the gallery so it appears on your guest page.
- Change the gallery order via drag & drop.
Logo
You upload your logo separately, directly on the profile page (JPG, PNG or WebP). It appears in the widget and on your guest page and rounds out your brand presence.
For event providers
For event providers, restaurant-specific fields such as cuisine type and price range do not apply. Whether your provider profile appears publicly in the directory is not controlled here but via the Publicly listed switch under Settings → Bookings & Rules.